Certified Specialist Programme in Mobile Customer Data Analysis for Customer Journey Mapping

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Certified Specialist Programme in Mobile Customer Data Analysis equips professionals with essential skills for effective customer journey mapping. This programme is designed for marketers, analysts, and business leaders eager to leverage mobile data.

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About this course

Participants will learn to analyze customer interactions, identify key touchpoints, and enhance the overall customer experience. The course focuses on practical applications, enabling learners to make data-driven decisions that improve engagement and satisfaction. Join us to unlock the potential of mobile customer data and elevate your business strategies. Explore further to transform your approach to customer journey mapping!

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Course details

• Introduction to Mobile Customer Data Analysis
• Understanding Customer Journey Mapping
• Data Collection Techniques for Mobile Insights
• Analyzing Mobile User Behavior
• Tools and Technologies for Data Visualization
• Segmenting Customers for Targeted Marketing
• Case Studies in Mobile Customer Success
• Ethical Considerations in Data Analysis
• Implementing Data-Driven Strategies
• Measuring Success: Key Performance Indicators (KPIs)

Career path

Career Roles in Mobile Customer Data Analysis

Data Analyst: Responsible for collecting and interpreting data to drive strategic decisions and improve customer engagement in mobile apps.
Customer Insight Specialist: Focuses on understanding customer behavior through data analysis to enhance the customer journey in mobile platforms.
Data Scientist: Utilizes advanced analytical techniques and machine learning to predict customer trends and optimize mobile user experiences.
Business Intelligence Developer: Develops tools and systems to analyze data, helping businesses make informed decisions based on customer data.
Marketing Analyst: Analyzes market trends and customer data to assist organizations in developing effective marketing strategies for mobile applications.
User Experience Researcher: Studies users’ interactions with mobile applications to enhance usability and improve overall customer satisfaction.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CERTIFIED SPECIALIST PROGRAMME IN MOBILE CUSTOMER DATA ANALYSIS FOR CUSTOMER JOURNEY MAPPING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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