Graduate Certificate in Social Listening for Community Engagement

-- viewing now

Graduate Certificate in Social Listening for Community Engagement equips professionals with essential skills to harness social media insights. This program targets community leaders, social workers, and marketing specialists seeking to enhance their engagement strategies.

4.5
Based on 3,665 reviews

2,340+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start now

About this course

Learn to analyze conversations and trends to foster meaningful connections. By mastering social listening, you can drive impactful initiatives and improve community outcomes. Join us to transform how you engage with your community. Explore the possibilities today!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Introduction to Social Listening and Community Engagement
• Data Analysis Techniques for Social Listening
• Ethical Considerations in Social Media Research
• Tools and Technologies for Social Listening
• Designing Community Engagement Strategies
• Measuring Impact and Outcomes of Engagement
• Case Studies in Social Listening Applications
• Collaborative Approaches to Community Development
• Crisis Communication and Management in Social Media
• Future Trends in Social Listening and Community Engagement

Career path

Career Roles in Social Listening for Community Engagement

  • Social Media Manager: Develops and executes social media strategies to enhance brand awareness and customer engagement.
  • Community Engagement Specialist: Facilitates communication between organizations and communities, fostering participation and collaboration.
  • Data Analyst: Analyzes social listening data to derive insights and inform strategic decisions for community outreach.
  • Content Creator: Produces engaging content tailored for target audiences based on insights gathered from social media platforms.
  • Market Research Analyst: Studies market conditions to understand potential customer preferences and behaviors related to community engagement.
  • Public Relations Officer: Manages the public image of organizations, utilizing social listening to shape communication strategies.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GRADUATE CERTIFICATE IN SOCIAL LISTENING FOR COMMUNITY ENGAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment