Certified Professional in Social Media Crisis Management Planning

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Certified Professional in Social Media Crisis Management Planning equips professionals with essential skills to navigate digital crises. This program is designed for social media managers, PR specialists, and corporate communicators.

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About this course

Learn to develop effective crisis communication strategies, manage online reputation, and engage stakeholders during turbulent times. Gain insights into risk assessment, response planning, and post-crisis evaluation to ensure organizational resilience. Are you ready to enhance your crisis management skills? Explore the course today and empower your organization!

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Course details

• Understanding Social Media Dynamics and Risks
• Crisis Communication Strategies and Frameworks
• Developing a Social Media Crisis Plan
• Monitoring and Listening Tools for Social Media
• Stakeholder Engagement and Communication
• Content Creation and Messaging during a Crisis
• Post-Crisis Analysis and Recovery Strategies
• Legal and Ethical Considerations in Crisis Management
• Training and Simulations for Crisis Scenarios
• Building a Resilient Social Media Presence

Career path

Social Media Crisis Manager

Responsible for developing and implementing strategies to manage social media crises effectively, ensuring brand reputation is maintained during challenging times.

Social Media Specialist

Focuses on creating and managing social media content, while also monitoring engagement and responses to prevent potential crises.

Crisis Communication Expert

Works on crafting messages and communication plans that help organizations navigate through social media crises, ensuring clarity and transparency.

Social Media Analyst

Analyzes social media data to identify trends and potential issues, providing insights that aid in crisis prevention and management.

Content Strategist

Develops content that aligns with crisis management plans, ensuring that all messaging is consistent and supports the overall strategy during a crisis.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN SOCIAL MEDIA CRISIS MANAGEMENT PLANNING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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