Postgraduate Certificate in Social Media Crisis Management in a Global Context
-- viewing nowPostgraduate Certificate in Social Media Crisis Management equips professionals with essential skills to navigate crises in the digital age. This program is designed for communication specialists, public relations practitioners, and business leaders seeking to enhance their crisis management strategies on social media platforms.
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Course details
• Understanding Global Communication Dynamics
• Risk Assessment and Crisis Preparedness
• Social Media Analytics and Monitoring Tools
• Developing Crisis Communication Strategies
• Stakeholder Engagement in Crisis Situations
• Case Studies in Global Social Media Crises
• Ethical Considerations in Crisis Communication
• Post-Crisis Evaluation and Recovery Strategies
• Building Resilience in Social Media Practices
Career path
- Social Media Manager - Oversees social media strategies, manages brand reputation, and engages audiences during crises.
- Crisis Communication Specialist - Develops communication plans and strategies to handle crises effectively on social media platforms.
- Content Strategist - Plans and creates content that addresses potential crises and maintains a positive brand image.
- Digital Marketing Analyst - Analyzes data to assess the impact of social media campaigns and monitor crisis response effectiveness.
- Community Manager - Engages with online communities, addressing concerns and feedback during crisis situations.
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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