Postgraduate Certificate in Social Media Crisis Management in a Global Context

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Postgraduate Certificate in Social Media Crisis Management equips professionals with essential skills to navigate crises in the digital age. This program is designed for communication specialists, public relations practitioners, and business leaders seeking to enhance their crisis management strategies on social media platforms.

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About this course

Learn to identify potential threats, develop effective response plans, and engage stakeholders globally. With real-world case studies and expert insights, you'll be prepared to protect your brand's reputation. Take the first step towards mastering social media crisis management—explore the program today!

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Course details

• Introduction to Social Media Crisis Management
• Understanding Global Communication Dynamics
• Risk Assessment and Crisis Preparedness
• Social Media Analytics and Monitoring Tools
• Developing Crisis Communication Strategies
• Stakeholder Engagement in Crisis Situations
• Case Studies in Global Social Media Crises
• Ethical Considerations in Crisis Communication
• Post-Crisis Evaluation and Recovery Strategies
• Building Resilience in Social Media Practices

Career path

Career Roles in Social Media Crisis Management
  • Social Media Manager - Oversees social media strategies, manages brand reputation, and engages audiences during crises.
  • Crisis Communication Specialist - Develops communication plans and strategies to handle crises effectively on social media platforms.
  • Content Strategist - Plans and creates content that addresses potential crises and maintains a positive brand image.
  • Digital Marketing Analyst - Analyzes data to assess the impact of social media campaigns and monitor crisis response effectiveness.
  • Community Manager - Engages with online communities, addressing concerns and feedback during crisis situations.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
POSTGRADUATE CERTIFICATE IN SOCIAL MEDIA CRISIS MANAGEMENT IN A GLOBAL CONTEXT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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