Certificate Programme in AI Chatbot Development for Hospitality Industry
Published on June 21, 2025
About this Podcast
HOST: Welcome to our podcast, today we have a special guest who's here to talk about an exciting course in AI Chatbot Development for the Hospitality Industry. Could you please introduce yourself? GUEST: Hello, I'm Dr. Alex Murray, a seasoned professional in the field of AI and Machine Learning. I've been working with chatbots for over a decade now. HOST: That's impressive! So, let's dive right into it. Can you share what inspired you to create this certificate program? GUEST: Absolutely! I noticed a gap between the rapid advancement of AI technology and its application in the hospitality sector. This course aims to bridge that gap. HOST: Interesting. And how does this course address current trends in the hospitality industry? GUEST: Well, personalization and automation are big these days. Our program teaches participants to design chatbots that can provide personalized services while automating routine tasks. HOST: Could you share some challenges faced while designing this course or any challenges learners might encounter? GUEST: Sure. The fast-paced evolution of AI poses a challenge, but we keep the curriculum updated. As for learners, they may find understanding nuances of natural language processing challenging, but we provide ample support. HOST: Great. Looking ahead, where do you see the future of AI chatbots in the hospitality industry? GUEST: I believe AI chatbots will become integral to hotel and restaurant operations, enhancing guest experiences and streamlining back-end processes. HOST: That sounds fascinating! Thank you so much for joining us today, Dr. Murray. It was great learning about the Certificate Programme in AI Chatbot Development for the Hospitality Industry. GUEST: My pleasure. Thanks for having me.
