Postgraduate Certificate in AI in E-commerce: Real-time Personalization for Recommendations
Published on June 22, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm excited to have Dr. Sarah Mitchell with us. She's an expert in AI and E-commerce, and will share her insights about the Postgraduate Certificate in AI in E-commerce course she teaches. Sarah, could you give us a quick overview of this program? GUEST: Absolutely, the Postgraduate Certificate in AI in E-commerce is a cutting-edge course focusing on real-time personalization for recommendations. It's designed to help professionals enhance customer experiences and boost engagement in the online shopping landscape. HOST: That sounds fascinating. Can you share some personal experiences or insights related to real-time personalization in e-commerce? GUEST: Of course. I've seen firsthand how effective real-time personalization can be in driving sales and customer satisfaction. By leveraging data analytics and machine learning, businesses can create highly tailored shopping experiences that truly resonate with their customers. HOST: And what about current industry trends? How do they relate to the course content? GUEST: The industry is rapidly evolving, with an increasing focus on automation, data-driven decision making, and of course, AI. Our course covers these trends and more, equipping students with the skills they need to succeed in a competitive market. HOST: Are there any challenges you've encountered while teaching this subject or that students might face in this field? GUEST: One common challenge is staying up-to-date with the latest tools and techniques in AI and e-commerce. The field is constantly changing, so it's essential for professionals to be lifelong learners. HOST: That's a great point. Lastly, could you share your thoughts on the future of AI in e-commerce? GUEST: Absolutely. I believe AI will continue to play a critical role in shaping the future of online shopping. From predictive analytics to advanced personalization, AI has the power to transform the way we do business and connect with customers. HOST: Thank you, Sarah, for sharing your insights and experiences with us today. It's been a pleasure learning more about the Postgraduate Certificate in AI in E-commerce and the exciting possibilities it holds for professionals in this field.