Global Certificate Course in Hospitality Storytelling

Published on June 23, 2025

About this Podcast

HOST: Welcome to our podcast, today we have a special guest who will be discussing the Global Certificate Course in Hospitality Storytelling. Can you tell us a little about your background and why you're passionate about this topic? GUEST: Hello, I'm an experienced hotelier with a deep love for storytelling. I believe that hospitality is all about creating memorable experiences, and storytelling is a powerful tool to do just that. HOST: That's fascinating! How does this course help aspiring hospitality professionals? GUEST: This course enhances their ability to craft captivating narratives. By blending storytelling techniques with hospitality principles, they can emotionally connect with guests and elevate their experiences. HOST: Could you share some current industry trends related to this course? GUEST: Absolutely, personalization and experiential travel are big trends now. Stories help create unique, memorable experiences tailored to each guest. HOST: Interesting. What are some challenges faced in the field when it comes to storytelling? GUEST: Time constraints and resistance to change can be challenging. But once they see the impact on guest satisfaction, many are keen to adopt storytelling practices. HOST: Where do you see the future of storytelling in hospitality? GUEST: I think it will become even more important as travelers seek authentic, engaging experiences. Storytelling will be a key differentiator for hospitality businesses. HOST: Thank you for sharing your insights. It's clear that this course offers valuable skills for hospitality professionals. To our listeners, join us today and start your journey into the art of storytelling in hospitality!

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