Executive Certificate in Age-Friendly Communication Channels
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be talking with Emily, an expert in age-friendly communication channels. She's here to tell us about a new course she's teaching. Emily, could you start by telling us a bit about your personal experiences that led you to create this course? GUEST: Absolutely! I've spent over two decades working with older adults in various capacities - from healthcare to marketing. I noticed a gap in how we communicate with this demographic, which inspired me to develop this program. HOST: That's fascinating. And what current industry trends are most relevant to this course? GUEST: There's a growing emphasis on inclusivity and accessibility, especially when it comes to digital channels. This course addresses these trends head-on, providing practical strategies for effective communication across different platforms. HOST: Speaking of challenges, what do you find are the biggest obstacles for professionals trying to improve their age-friendly communication skills? GUEST: Often, it's understanding the unique needs and preferences of older adults. Stereotypes can create barriers, but this course helps learners recognize and overcome them. HOST: That's so true. Now, let's look forward. Where do you see the future of age-friendly communication going? GUEST: I believe we'll continue to see advancements in technology that will require us to adapt our communication styles. This course prepares professionals for these changes, ensuring they can create meaningful interactions with older adults now and in the future. HOST: Thank you, Emily, for sharing your insights and giving us a sneak peek into your new course. If you're interested in enhancing your communication skills with older adults, be sure to check out Emily's 'Executive Certificate in Age-Friendly Communication Channels'. Thanks for listening!
