Limited Offer: Save 44% on all courses β†’

Certified Specialist Programme in Instagram Live for Customer Service

-- viewing now

Certified Specialist Programme in Instagram Live for Customer Service is designed for professionals eager to enhance their customer engagement skills. This course empowers you to leverage Instagram Live as an innovative platform for real-time customer interaction.

4.5
Based on 2,176 reviews

2,475+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start now

About this course

Learn how to effectively address customer inquiries, build brand loyalty, and create memorable experiences. Perfect for customer service representatives, social media managers, and business owners looking to connect with their audience. Join us to transform your customer service approach and boost your brand's presence on social media. Explore further and elevate your skills today!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

β€’ Understanding Instagram Live: Features and Benefits
β€’ Setting Up Your Instagram Live for Customer Engagement
β€’ Best Practices for Hosting Live Sessions
β€’ Preparing for Customer Interactions: FAQs and Scripts
β€’ Techniques for Building Rapport with Viewers
β€’ Managing Live Questions and Feedback Effectively
β€’ Analyzing Performance: Metrics and Insights
β€’ Promoting Your Live Sessions for Maximum Reach
β€’ Handling Difficult Situations and Customer Complaints
β€’ Leveraging Instagram Live for Brand Loyalty and Community Building

Career Path

Customer Service Representative

Entry-level position focusing on resolving customer inquiries and providing support across various channels.

Customer Success Manager

Role dedicated to ensuring customers achieve their desired outcomes while using the company’s products or services.

Technical Support Specialist

Professionals who assist customers with technical issues related to products, ensuring smooth user experiences.

Call Center Agent

Agents responsible for handling inbound and outbound calls, addressing customer needs and delivering solutions.

Customer Experience Analyst

Analysts who evaluate and enhance customer satisfaction through data analysis and feedback collection.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing β€’ No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFIED SPECIALIST PROGRAMME IN INSTAGRAM LIVE FOR CUSTOMER SERVICE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
London School of International Business (LSIB) Logo

4.8
New Enrollment

Wait! Don't miss out

Save 44% on all courses β€” our biggest discount this year.

Browse Courses Now